Job openings

If you have a passion for people and for bikes, we want you on our team! Check here for job openings as we keep growing and making southeast Kansas a place for bikes!

Pittsburg Retail Manager

Southwind Cycle and Outdoor is growing, and we want you to join our team! We build the cycling community by treating everyone who comes in the door with respect, working to get more people on bikes, and creating an inclusive, welcoming environment. If you’re passionate about bikes and people, this is a great opportunity for you!

The Retail Manager oversees and is responsible for the day-to-day operations of the Pittsburg location, store sales, and some repair work. Retail Manager will work with the owner to recruit, retain and train staff, manage inventory, and create a thriving shop in Pittsburg. Bicycle retail is customer service-intensive, and the Retail Manager is expected to be knowledgeable about the products in the shop and in our main brands’ portfolios, and able to set a high standard for sales and customer service excellence. 

Retail Manager will be the face of Southwind in Pittsburg, and should be able to radiate professionalism, respect and a welcoming attitude to customers, and work with community partners to build a cycling community. This is a new location, and the perfect opportunity for the right person!

Duties and Responsibilities

  • Sales: In 2022, the retail manager’s main duties will be to assist customers to find their perfect bike, accessories, or repairs and to work with service techs to provide top-tier bike shop experiences to our customers. As we grow, manager will oversee junior sales staff. Manages inventory, both in store and online, and works closely with owner to bring in new products and keep ahead of industry trends, as well as track and maintain performance indicators for profitability. 
  • Retail manager will be responsible for hiring, training and supervising seasonal staff. This responsibility will grow with the store, and new tasks will be added as needed. 
  • Light mechanical repairs: fixing flat tires, minor adjustments, etc. We will train the right person, but if you’re already handy with tools, that doesn’t hurt!
  • Work closely with owner to establish procedures, policies and daily practices to ensure excellence and profitability. 
  • Maintain proper security for the store.
  • Keeps abreast of competition and new ideas and work in the community to create a bike-friendly town

Qualifications

  • Passion for cycling, and desire to cultivate an inclusive cycling community
  • Bachelor’s degree in business or a related field a plus, or experience
  • 3-5 years of customer service experience.
  • Experience working in a retail environment, preferably in cycling, fitness or other boutique retail
  • Experience in e-commerce a plus. 
  • Experience in managing and cultivating a sales team.
  • Excellent interpersonal and communication skills.
  • Ability to learn new things, problem solve, and prioritize tasks
  • Commitment to customer service and building community

Salary range and application

This position starts at $30,000, plus bonuses for reaching growth goals. Typical working hours will be 10:30-6:00 T-F, 10:30-5:00 Saturday, with some additional hours expected during peak season, and less expected in off-season. Position start date Mid-February 2022. Apply by sending resume to southwindcycle@gmail.com.

Contact Ben Alexander  (benjamin.e.alexander@gmail.com or 913-205-3073) for more details or with questions.

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